Reference

How perdana88 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process your payments and keep your account secure.

Data collected at account openingPayment data: Touch 'n Go eWallet, Boost, GrabPayCookie and device dataYour right to access or remove dataHow to reach us on privacy matters

Explore the Lobby Read FAQ

What Data We Collect and Why We Hold It

perdana88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, mobile number and date of birth when you register. If you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount — we do not store your full wallet credentials on our

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servers. For DuitNow or FPX transfers, we retain the bank reference number for reconciliation purposes only. Beyond account data, our platform logs the device type, browser version and session timestamps each time you access the lobby — this helps us detect unusual activity on your account.
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We also place cookies that remember your language setting and login state; these can be cleared through your browser settings at any time. Data is held for as long as your account remains active and for a period after closure as required by applicable record-keeping obligations.
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Access to your stored data is restricted to staff with a specific operational need. We do not sell personal data to third parties, and we share it with payment processors only to the extent required to complete a transaction. Where local law applies additional obligations around
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personal data handling, we follow those requirements for accounts in those regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to request a copy of the data we hold on your account, ask us to correct something, or raise a concern about how your information has been handled, these are the three ways to get through to us. We aim to acknowledge every privacy-related request and confirm the next step before closing the conversation.

Team online

Live Chat

Start a live chat session directly from the perdana88 lobby. State that your query is a privacy or data request so our team can route it to the right person without delay.

Email Support

Send your data request or privacy question to our support email. Include your registered mobile number so we can verify your account before acting on the request.

Account Help Centre

Log into your account and open the Help section. Submit a ticket categorised as a privacy or data query; this creates a reference number you can use to follow up.

DATA HANDLING DETAILS

How We Protect and Manage Your Account Data

Our approach to data security is built around limiting what we store, controlling who can see it and giving you clear ways to act on your rights. Players in Kuching and Kota Kinabalu access the same account protections as everyone else on the platform — location within Malaysia does not change what data rights apply to your account. The four points below cover the areas we get asked about most.

Account Security

Every login triggers an OTP to your registered mobile number. We do not use your number for marketing without a separate consent step recorded on your account profile.

Cookie Controls

We use session cookies for login state and preference cookies for language settings. You can delete these through your browser at any time; doing so will sign you out of the current session.

Data Retention

Active account data is held while your account is open. After you close an account, we retain the minimum data needed for legal record-keeping, then delete the rest on a rolling schedule.

Requesting Changes

To correct your registered name, email or mobile number, raise a ticket through live chat or the Help Centre. Identity verification is required before any account detail is changed.

Common Questions About Your Privacy on perdana88

These are the questions we receive most often about how personal data works on this platform. If your question is not covered here, reach us through live chat or submit a ticket from the Help Centre in your account.

We collect your name, email address, date of birth and mobile number at registration. Payment method details — such as a Touch 'n Go eWallet or GrabPay transaction reference — are added when you make your first deposit.

No. We record only the transaction reference and amount that the payment provider returns to us. Your full wallet login details, PIN or linked bank credentials are never stored on our platform.

Yes. Submit a data-access request through live chat or by raising a Help Centre ticket. We will verify your identity first, then provide a summary of the account and transaction data we hold.

Close your account first, then submit a deletion request via email or live chat with your account reference. We delete non-essential data promptly; some records are kept for the minimum period required by applicable rules.

We share data with payment processors — including the providers behind DuitNow, FPX and GrabPay — only to complete your transactions. We do not sell personal data or share it for advertising purposes.

We hold minimum necessary records for the period required by applicable record-keeping obligations, then delete them on a rolling schedule. You will receive a confirmation when a deletion request has been completed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infoperdana88 Deposits & Withdrawals InfoChampion Reels

How perdana88 Handles Your Personal Data

Reach Us About Your Privacy Concerns

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Account Data

Account Security

Cookie Controls

Data Retention

Requesting Changes

Common Questions About Your Privacy on perdana88

01 What personal data does perdana88 collect when I open an account?

02 Does perdana88 store my Touch 'n Go eWallet or Boost wallet credentials?

03 Can I request a copy of all the data perdana88 holds on me?

04 How do I ask perdana88 to delete my personal data?

05 Does perdana88 share my data with third parties?

06 How long does perdana88 keep my account data after I close my account?

Privacy Policy

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